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Terms & Conditions

Every care has been taken in compiling the contents of this web site.

However, all information about the accommodation is subject to change. stay4you will not be held liable for any errors, omissions, misunderstandings or claims arising from the advertisement or any arrangement or booking.

Please carefully read the following terms and conditions.

Highland Glen Lodge Booking Terms and Conditions

Booking Policy

No cancellation charge if a booking is cancelled before 10am 7 days before the date of arrival.

10% deposit will be charged at the time of booking and
is refundable, subject to our cancellation policy. Balance to be paid 7 days prior to arrival.

Where cancellation is made outside of the above terms the guest will be charged the full amount off the booking. The full booking will be charged 7 days before arrival.

Smoking Policy

The Steading Country Inn operates a strict No Smoking policy.

As of July 1st 2007, smoking in any public place is against the law.

This also includes Bed and Breakfast rooms that have been designated non smoking rooms. 
As we are a completely non-smoking establishment all of our rooms and public areas are designated non- smoking and are registered with the local council as so. 

As proprietors we are responsible for upholding these laws in our establishment and are liable for a fine of up to £2500 if anyone is found to be or has been smoking in any of our rooms.

So as of July 1st 2007, we the proprietors hold the right if we find any evidence or believe that any of our guests have been smoking in any of our rooms (this includes smell of cigarettes in rooms or cigarette butts found outside bedroom windows) to add £100 to the bill for the expense to us for loss of earnings, the dry cleaning of curtains, bedding, and carpet cleaning, etc. If the guest is part way through a stay they will be asked to leave the premises with no refund being given. 

This statement is due notice of these charges and no discussion will be entered into on this matter. This smoking policy forms part of our terms and conditions and is covered by the legally binding contract you are agreeing to enter into by booking accommodation with us. By entering into this contract you are authorising us to make the above charges to the card without any additional consent being required.

Please remember this is not just the accommodation provider’s policy - this is the LAW and we would be quite within our rights to contact the local police and the guest would be liable for a fine of up to a £1000 for smoking in a designated non smoking room which is classed as a public place by law.

So if you intend to smoke a sneaky cigarette out of the bedroom window please do not book a room at The Steading Country Inn as we have zero tolerance on this matter.

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